🌍 Intercultural Communication

Build Bridges. Navigate Differences. Collaborate with Confidence.

Develop Your Intercultural Communication Skills

2‑day experiential training program

In today’s global environment, the ability to understand cultural dynamics and adapt your communication is no longer optional — it’s a strategic advantage. This Shinsei program empowers professionals to collaborate effectively across cultures, decode differences, and build trust in diverse environments.

🎯 Overall Training Objective

Enable participants to understand the key challenges of intercultural communication and adapt their behaviors, messages, and professional practices to collaborate effectively with people from different cultural backgrounds.

🧭 Training Journey

DAY 1 — Understanding Intercultural Mechanisms

1. Icebreaker: “Our Invisible Cultures”

A dynamic activity to explore cultural representations, stereotypes, and intra‑cultural diversity.

2. Foundations of Interculturality

Key definitions: culture, identity, norms, values
Essential models: Hall, Hofstede, Trompenaars
Group work: analysis of real‑life situations

3. Exploring Your Own Cultural Framework

Self‑assessment questionnaire + debrief
Identifying cognitive biases and blind spots
Pair discussions to deepen awareness

4. Verbal & Non‑Verbal Communication Across Cultures

Silence, time, space, hierarchy
Practical exercises: reformulation, observation, active listening

5. Case Studies: Intercultural Misunderstandings

Analysis of real scenarios
Identifying root causes and co‑creating solutions

DAY 2 — Adapting Your Communication & Collaborating Effectively

1. Developing an Intercultural Mindset

Empathy, curiosity, cognitive flexibility, emotional regulation, and navigating uncertainty.

2. Adapting Communication in Professional Situations

Meetings, emails, negotiations, feedback Role‑plays with multicultural scenarios

3. Intercultural Cooperation & Collaboration

Building trust, managing intercultural conflicts, mediation strategies

4. Workshop: Designing Your Intercultural Action Plan

Identify key professional situations Define concrete, measurable actions Commit to personal development goals

5. Synthesis & Integration

Experience sharing and reflective learning

🌱 Shinsei Learning Approach

A human‑centered, experiential, and transformative pedagogy:

Short, interactive theoretical inputs
Experiential activities (role‑plays, simulations, real‑life scenarios)
Collaborative group work
Guided introspection and self‑diagnostics
Structured debriefs to anchor learning

This is not a passive training — it’s an embodied learning experience.

📝 Assessment Methods

Initial and final self‑assessment
Knowledge quiz
Observation grid during role‑plays
Evaluation of the individual action plan
Peer feedback

👥 Who Should Attend

Managers, project leaders, international teams
Professionals working with multicultural audiences
Anyone seeking to improve intercultural communication and collaboration

🔧 Prerequisites

No prerequisites — only motivation and a willingness to engage in real‑life situations.

♿ Accessibility

The program is accessible to participants with disabilities. A preliminary interview helps identify specific needs and adapt the learning environment (pace, materials, venue accessibility, etc.).

📍 Training Format

Delivered on‑site within the client’s premises
Standard format: 2 consecutive days
Schedule: 9:00–12:30 / 13:30–17:00
Total duration: 14 hours

💼 Administrative Details

Registration possible up to 10 days before the session
Last update: 01/01/2026

🎓 Learning Outcomes

Participants will be able to:

Identify key intercultural models and dimensions
Recognize their own cultural frameworks and implicit biases
Adapt verbal and non‑verbal communication to cultural contexts
Manage misunderstandings, tensions, and intercultural conflicts
Develop relational strategies that foster cooperation and trust
Implement inclusive, culturally respectful professional practices

💰 Pricing

€3650 (excl. tax) for a 2‑day in‑company session Up to 12 participants